SYNCO
SYNCO XTalk X5 2.4GHz Wireless Intercom Headset System
The SYNCO Xtalk X5 is a lineup of wireless intercom headset that sets a new standard for team communication, ensuring unparalleled security and reliability. With its advanced SYNCO MasterFree Algorithm and low-power-consumption 2.4GHz frequency, it guarantees seamless team-talk for up to 18 users. This state-of-the-art headset eliminates background noise, ensuring crystal-clear audio reproduction in any environment and unprecedented clarity with the built-in condenser mic. It features a reliable two-way communication range of up to 350m (LOS) and feather-light portability. All these make it the ultimate solution for efficient teamwork in filmmaking, live broadcasting, corporate events, and stage performances.
Exchangeable Decentralization With SYNCO MasterFree
Unlock the full potential of group communication with the revolutionary SYNCO MasterFree Algorithm.
- Say goodbye to concerns about losing or running out of battery on the master headset.
- Connect any headset unit seamlessly to form a group of 2-5 people effortlessly, as our algorithm intelligently designates a master headset through advanced voice recognition.
- X5 can be easily divided into two complete communication systems. This is possible because any group can randomly combine a master device with multiple remote devices to form a closed-loop small-group communication system.
Expanded Team Communication to 350m Distance
The SYNCO Xtalk full duplex wireless intercom headset features an impressive range of R350m (LOS), and Ø700m (LOS) while both remotes are connected to the master. And no need to walk far to re-connect thanks to the SYNCO Quick Re-Link Tech. This wireless headset intercom system is perfectly suited for prestigious occasions such as church services, TV shows, filmmaking, live performances, and more.
Experience-enhancing AEC Spanning from 150HZ to 7KHZ
Experience unparalleled audio clarity with the Xtalk X5. Equipped with advanced AEC technology, it eliminates echoes, reverberation, and unwanted ambient noise, ensuring crystal-clear recognition of human voices even in noisy environments. Elevate your communication to new heights with the Xtalk X5 as it accurately captures and highlights the primary voice and effortlessly suppresses audio disturbances, guaranteeing exceptional clarity and articulation during conversations. Set a new standard for excellence with this professional-grade, technologically advanced audio solution, and enjoy the revolutionary One-Button Clarity design that allows you to activate the state-of-the-art noise cancellation feature at the press of a button, guaranteeing what truly matters – effective and crystal-clear communication.
SmartFlow Sync with Unique 3.5mm Real-time Monitoring
Unleash the power of unique real-time monitoring and wired headset functionality in One! Seamlessly communicate with your team while monitoring audio from devices like cameras and recorders, and no need for another headset. Perfect for field control personnel overcontroling the shooting process, catering to the needs of on-set commanders, directors, supervisors, and more.
2.4GHz Frequency for Unrivaled Connectivity & Security
Experience unparalleled stability and security with Xtalk X5, the Low power consumption wireless intercom headset system equipped with the convenient and stable 2.4GHz frequency. With this advanced technology, Xtalk X5 ensures top-notch stability and reliability, allowing you to communicate without interruption or interference. Count on Xtalk X5 for secure and hassle-free communication, ensuring clarity and peace of mind in every conversation.
Connect All Day With Rechargeable And Replaceable Batteries
Low-power design and powered by rechargeable and replaceable batteries, Xtalk X5 ensures you to easily power up your headset for working over 20H, while the 1050mAh replaceable battery feature allows you to swap in a fully charged backup. 2-Slots charging station power up your charing efficiency. Stay connected and communicative throughout your day, confident in the reliability of the Xtalk X5 efficient battery system.
Optimized Portability And Durability For On-The-Go
Crafted from lightweight ABS materials and smooth leather, a Xtalk X5 weighs just 188g (6oz) with the battery included, ensuring comfort during extended use. The upgraded over-ear leather cushion is designed to fit the ear, providing enhanced stability and comfort, making it ideal for challenging work environments.
18-Person Group Communication for Unlimited Connectivity
Never compromise on your communication needs. With SYNCO GroupSync Plus Tech, Xtalk device can be upgraded via OTA updates to support up to 18-person group connections without the HUB. Experience the flexibility of effortless group expansion, ensuring seamless connections and enhanced functionality. We are committed to meeting your communication demands, no matter the size or range of your team.
Free shipping on $88 for orders to almost worldwide. Express shipping available.
Shipping time:
Your items will be shipped around 3-7 business days after receipt of payment.
Your order will be delivered in about 7-15 business days.(Depending on the logistics you choose at the time of purchase.(Depending on the shipping warehouse, some products are shipped directly from US or EU warehouses, while others are shipped directly from China)
Logistics partners: FedEx,DHL,UPS,USPS.
Please note: During high season and Sale(Black Friday,Cyber Monday,Christmas Day, New Year’s Eve, Chinese Year), delivery might take 15-30 days to delivery.
Shipping Address
1. We do not ship to APO/FPO, PO Box address
2. Please write your address in English (If your primary language is not english, please translate it into english).This is very important for shipping
3.Note: Remote areas need to levy remote surcharges.(The details are subject to the charges of the logistics carrier.)
Customs Duty
Import duties, taxes and charges are not included in the items price or shipping charges.
If you have special request about your customs, such as labeling, packing, invoices, etc. Pls tell us before we send it out, we are happy to follow your instructions.
We will declare items as low as we can to help customer avoid tax,but for some countries you may need to pay import duty. We are not responsible for any tax. If you want the declared a real value, please contact us.
Default, if you refuse Customs and make the package returned or destroyed, we don't refund or compensate.
Canceling an Order
- If you would like to cancel a pending order, you can do so provided that the order has not shipped yet.
- An order cannot be canceled once the item has been shipped from our warehouse.
- Click here to know more about Returns policy.
- If there is anything we can do for you, please feel free to contaact us before any action and we will certainly fix it for you. Thank you for your understanding.
Returns
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
30-Day Return Policy
- We offer a 30-Day Money Back Guarantee. If you are not completely satisfied with your product, you can return your order for a full refund.Returns can be made up to 30 days following the original date of purchase. However, returns outside of the 30-Day Money Back Guarantee will be subject to a 20% restocking fee. The customer is responsible for the cost of shipping the product back to our warehouse.
- The 30-Day Money Back Guarantee and 30 day return period is only eligible for your original purchase from Vitopal website. All returns must be in original packaging and in like-new condition with warranty card, original accessories, and valid invoice.
- If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Please note that we will not refund any returned product that is damaged due to customer misuse, missing parts, or in an unsellable condition due to customer tampering.
How to return
Eligible products must be returned using a traceable shipping method. Please contact our customer service and we will guide you through the process.
Please return the entire product to us and share the return tracking number, we will check upon receipt. If all is well, we will refund you immediately.
If you have any questions, please email office@vitopal.com.
Refund
For returned items or items for exchange, we will need 3-5 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal refunds: 1-3 business days
Credit card refunds: 3-7 business days
Please contact our for further help. We will do our very best to help you and reply to all messages within 24 hours business days.
You will not get refund under the following situations:
1.Product not purchase from Vitopal.net
2.Product returned without original package or missing accessories
3.Product physically damaged
NOTE: THIS RETURN POLICY ONLY APPLIES TO ORDERS PLACED ON VITOPAL.NET.
Warranty
Vitopal offers a Limited One Year Warranty to all products.Product will be free from defects in workmanship and in materials for a period of one (1) year from the purchase date as is noted on the original receipt and/or invoice. Limited One Year Warranty is void if any signs of tampering and/or unauthorized service is performed on the product. Accidental and user damage is not covered under the Limited One Year Warranty.Any questions or concerns,please contact office@vitopal.com.
Replacements & Repairs
Please consult the user manual prior to returning an item. If product deficiency is do to accidental or user damage, the product may not be returned and is not covered under warranty. Please allow approximately 7-10 business days for your return order to be processed once it has been received at our warehouse. If requesting a replacement for a defective item, your item must first be reviewed by our repair department. If the item shows signs of misuse, tampering, or damage, the warranty is void. If the unit can be repaired, repair costs are the responsibility of the customer unless the product is covered under warranty. In the event of a void warranty, the customer will be billed for shipping costs to and from the repair facility. If the item is deemed a manufacturer defect, the defective unit will be replaced with a new or like-new replacement item, pending available stock. If the item is not in stock, efforts will be made to expedite the replacement of the item. If the item is being tested under warranty and is deemed in proper working condition, the buyer is responsible for shipping and handling charges to and from the repair facility.
Any questions or concerns,please contact office@vitopal.com.